Last updated: 23 July 2026
Pharmacy Weight Loss Port Glasgow
GPhC Registration Number: 9012511
Effective Date: July 2026
Please read these Terms of Service carefully before using our services. By placing an order or using our website, you agree to be bound by these terms.
Pharmacy Weight Loss Port Glasgow is a GPhC-registered online pharmacy (GPhC No. 9012511) providing weight loss consultation and prescription services to patients in Port Glasgow and the wider United Kingdom. We operate in full compliance with General Pharmaceutical Council regulations and UK medicines law.
Our services are available to individuals who are:
We reserve the right to refuse service to any individual who does not meet our clinical eligibility criteria or who provides false or misleading information. Certain medical conditions or medications may make you ineligible for weight loss treatment. This will be assessed during your consultation.
All prescription medications dispensed by us require a valid clinical assessment completed through our online consultation form. Our prescribing clinicians will review your responses before any prescription is issued or any medication is dispensed.
We do not dispense prescription-only medicines without an appropriate prescription. Prescriptions are issued at the sole discretion of our clinical team. We reserve the right to decline, cancel, or modify a prescription if we determine it is not clinically appropriate for you.
You must inform us immediately of any changes to your health, medical history, or current medications that may affect your suitability for treatment.
Payment is required in full at the time of ordering. We accept major credit and debit cards via our secure payment provider. All prices are displayed in pounds sterling (GBP) and include VAT where applicable.
Your payment will only be taken once your order is submitted. If your prescription is not approved following clinical assessment, you will receive a full refund to your original payment method within 5–10 working days.
We do not store your full card details. All payment processing is handled by our secure third-party payment provider.
Approved orders are dispatched within 1 working day of pharmacist approval. Delivery is via a tracked courier service to your specified UK address.
Delivery timescales may be affected by factors outside our control, including adverse weather, carrier delays, or public holidays. We are not liable for delays caused by third-party couriers once your order has been dispatched.
It is your responsibility to ensure that a suitable person is available to receive the delivery and that the address provided is accurate and complete.
You may cancel your order before it has been approved by our pharmacist by contacting us as soon as possible. Once a prescription has been issued and your order has been dispatched, we are unable to accept cancellations.
For hygiene and safety reasons, we are unable to accept returns of prescription medicines unless the product is faulty or incorrectly dispensed. If you receive a damaged or incorrect item, please contact us within 48 hours of receipt and we will arrange a replacement or refund at our discretion.
Refunds will be processed to your original payment method within 5–10 working days of approval.
The information provided on our website and through our consultation service is for general guidance only and does not constitute medical advice. Our services are not a substitute for a full face-to-face medical consultation with your GP or a specialist.
If you are experiencing a medical emergency, please call 999 or attend your nearest Accident and Emergency department immediately. For non-urgent medical concerns, please contact your GP or NHS 111.
We are committed to protecting your personal and medical data in accordance with UK GDPR and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. To submit a data enquiry, please contact us via our website.
These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to update these Terms of Service at any time. Changes will be posted on our website with the updated effective date. Continued use of our services following any changes constitutes your acceptance of the revised terms.
If you have any questions regarding these terms, please contact us through our website.